AWS Cloud Support Engineer

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Become a Part of a Lively, Winning Team

With Umbrella, you will step into a nurturing, flexible and positive work environment that uplifts you with guidance, training, and continuous learning. We believe in open communication, appreciation of hard work, team bonding and celebrating together.

Become a Part of a Lively, Winning Team

Job Profile

Bachelor’s degree
3+ Years
Noida

Responsibilities

  • Provision Infrastructure as a Service cloud computing for platforms such as AWS, Azure or Google.
  • Reactive and proactive monitoring of AWS servers & resources.
  • Responsible for managing networked storage.
  • Disaster Recovery and Incident Response planning.
  • Installing, configuring and supporting primarily Microsoft Windows/Linux Servers on IaaS.
  • Communicate with peers and managers regarding system issues & stay on-call 24X7 when needed.
  • Define and enforce security guidelines.
  • Support users with their admin needs.
  • Demonstrated ability to think strategically about solutions for technical challenges.

Required Skill Set and Experience

1. Experience in any of the Ticketing tools

2. Expert in OS (Linux or windows) and Networking

  • User Administration, File system administration
  • Networking, IP address, Subnetting
  • Basic routing, routing at OS level
  • Hands-on experience in Web Servers (Apache& Nginx) and capable of Installation, Configuration and Optimization
  • Proficient in any one scripting language (Shell/Python).
  • Boot Process.
  • Core Process, Local Management, User Management

3. AWS Cloud Essentials:

  • Must have worked on AWS Cloud Environment and AWS services.
  • Knowledge of Auto scaling, Load Balancer, Cloud Formation.
  • Understanding of storage on Cloud, AWS CloudWatch for monitoring.
  • Understanding of SES and SNS for email and notifications.

4. Strong in Monitoring (Infrastructure, Application, Database, Network Services) and must have worked on Fundamentals, any one or two tools such as Nagios, Zabbix Zoho Desk, Fresh Desk.

5. Database Management (MY SQL, Postgres, Or MongoDB).

6. Should have good understanding of Networking (TCP/IP), OSI Model, IP Addressing, VPN, Routing

7. Must have good understanding of Securities (Antivirus, WAF, IDS, IPS, Encryption).

8. Expert in handling SLAs, Escalation, ITIL Processes.

9. AWS cloud certification will be added advantage.

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